FAQS

Q1: What should I do if I encounter abnormal display of product information during browsing?
      A: You may try refreshing the page or switching the browsing mode. Our technical team will endeavor to optimize the display experience and fix potential abnormal conditions as soon as possible.
Q2: Is it possible to adjust product matching preferences in the personal center?
      A: Relevant preference adjustment entrances are partially open to users. You can check the optional setting items in the personal interface, and we will continuously enrich adjustable functions in subsequent optimizations.
Q3: How can I feedback inappropriate product related content?
      A: You can submit feedback through the dedicated feedback entrance in the interface. Our staff will check and process your feedback content in a timely manner as far as possible.